Refund & Return Policy

Refund & Return Policy

Thank you for shopping at Surroundings.
If you are not entirely satisfied with your order , please email or call | surroundingsnc@gmail.com704-541-0856


  • All returns will be applied to a store credit.
  • Online purchases :
  • You have ​30 days to return an item from the date you received it.
  • In-Store Purchases: 
  • You have ​14 days to return an item from the date you purchased it. 
  • ** Seasonal and sale items are non returnable
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • If your return is approved, we will initiate a store credit and will email you.
  • You will be responsible for paying for your own shipping costs for returning your item.
  • Unless otherwise discussed.
  • Shipping costs are non​refundable.

Contact us

If you have any questions on how to return your item to us, contact us.