Refund & Return Policy

Refund & Return Policy

Thank you for shopping at Surroundings.
If you are not entirely satisfied with your order , please email or call | surroundingsnc@gmail.com704-541-0856

Returns

  • All returns will be applied to a store credit.
  • Online purchases :
  • You have ​30 days to return an item from the date you received it.
  • In-Store Purchases: 
  • You have ​14 days to return an item from the date you purchased it. 
  • ** Seasonal and sale items are non returnable
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • If your return is approved, we will initiate a store credit and will email you.
  • You will be responsible for paying for your own shipping costs for returning your item.
  • Unless otherwise discussed.
  • Shipping costs are non​refundable.

Contact us

If you have any questions on how to return your item to us, contact us.

April Events

Collapsible row

Cookies for Cancer $1 Concert Raffle - Bad Daddies

April 1st - April 20th

Prize is 2 tickets, worth $100 total!

All proceeds go to children's cancer research, see associates to participate*!

*(Participation in raffle is cash exclusive.)

Summer Fashion Show

April 18th at 6:15 P.M.

Wine and cheese will be provided!

Fairy Hair Sip & Shop

April 20th

Sign up at https://linktr.ee/fairyleslie !

Free gift with purchase of Fairy Hair service, see an associate for yours!

May Events

margarita-pour-from-shaker

Cinco de Mayo Celebration

May 5th

Come see us for complementary chips and salsa!

Margarita mix AND salsas 10% off!

Mother's Day Purse Drawing

May 11th

Celebrate Mother's Day at Surroundings with flowers for Mom and complementary mimosas!

See associates to participate in the drawing for a Soruka Purse.