Refund & Return Policy
Thank you for shopping at Surroundings.
If you are not entirely satisfied with your order , please email or call | firstname.lastname@example.org | 704-541-0856
- All returns will be applied to a store credit.
- Online purchases :
- You have 30 days to return an item from the date you received it.
- In-Store Purchases:
- You have 14 days to return an item from the date you purchased it.
- ** Seasonal and sale items are non returnable
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- If your return is approved, we will initiate a store credit and will email you.
- You will be responsible for paying for your own shipping costs for returning your item.
- Unless otherwise discussed.
- Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us.